FAQ - PAGE
Our fully trained driver / chauffeur will be dropped off in one of our vehicles to drive you in your own vehicle from your requested pickup location to the destination you desire.
Our call center agents are available 24/7 to provide you a driver. Simply dial our toll free number 800 – TD1 (831) and they will book the service as per your request. Our friendly agents will take 2 minutes of your time getting all your details such as Name, Mobile, Pickup Time, Location, and Destination. Agents will then give you the exact rate / charges of your booking.
We base our prices per Zones, within Dubai city limits we have 3 prices; it ranges from AED 98/- as our short distance or minimum charge, medium distance is AED 119/- and then it goes up to AED 144 as our long distance.
Outside Dubai or other Emirates have different rates / charges as well as special events or occasions.
In every additional drop off (on the same direction to the requested destination), AED 30/- will be the added.
We charge AED 85/- if you would like our driver to wait for you between 15 minutes to 1 hour.
Our driver/ chauffer can wait for a maximum of 15 minutes from your booking time.
Our fully trained drivers / chauffeurs will drive your own vehicle from your requested pickup location to the destination you desire.Our fully trained drivers / chauffeurs will drive your own vehicle from your requested pickup location to the destination you desire.
Our fully trained drivers / chauffeurs will drive your own vehicle from your requested pickup location to the destination you desire.
To cancel or amend a booking, we recommend customers to call our 24/7 call center toll free no. 800 – TD1 (831) / 04-4488570 1-2 hours in advance to avoid any charges / fees
We accept cash only at the moment; however credit card payments will be accepted shortly.
Yes, you can hire drivers / chauffeurs for longer periods (daily, weekly, monthly, 3 months, 6 months and yearly). For more information, please e-mail us on [email protected]
Yes, you may do the booking however all documents should be available inside the vehicle such as registration cards (mulkia), insurance coverage of the vehicle and trade license of the rent a car company. Any police fine due to the non-availability of these documents shall be passed on to you.
Yes, you have to sign the receipt before the start of the journey as this will mean that you have agreed to the terms and conditions,and agreed that the vehicle is registered with full insurance coverage, otherwise the driver / chauffeur has the right to reject or refuse to drive your vehicle.
Our call-center is operational 24/7.
We are operate within the Dubai city limits. We also provide drivers going or coming to Dubai from all other Emirates.
Yes, our chauffeurs go through a very stringent interview process. They must be professional, presentable, possess excellent communication skills as well as the required knowledge and experience of driving in the UAE. These qualities are essential and required for your and our comfort and confidence to allow the Drivers to operate your vehicle. We also require every Driver to have a Police Clearance Certificate before being hired.